Moon SMP Support
Open a ticket and the staff team will get back to you. Everything you send here stays between you and staff.
Sign in with Discord
You need to be in the MoonSMP Discord to open a ticket.
Discord will ask to share
- Your account — name and avatar, so we can find the Minecraft account you linked with
/link - Your email — so staff can match Store purchases without asking
- Your roles in MoonSMP — so support staff get the mod queue
- Your server list — checked against our blacklisted and cheat-client servers. We keep IDs only, never names
We can't read your messages, and we can't post as you.